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InBalance Spa at Novotel Bangkok IMPACT

Spa at Novotel Bangkok IMPACT, 3-minute walk from IMPACT Challenger, open daily 10:00-20:00

InBalance Spa at Novotel Bangkok IMPACT
IMPACT Arena / Thunder Dome
5 min walk
IMPACT Challenger
3 min walk
Exhibition Hall
5 min walk
Hours
10:00-20:00
Map
IMPACT Forum, 99 Popular Road, Ban Mai, Pak Kret, Nonthaburi 11120
Phone
+66 2 833 4888
Website
novotelbangkokimpact.com/th/the-hotel/well-being/inbalance-spa-novotel ↗

Book via LINE @NovotelIMPACT ↗Spa bookings, enquiries and gym memberships: message LINE @NovotelIMPACT

Current promotions

Message LINE @NovotelIMPACT with the offer name and your preferred time; staff will confirm your slot
Happy Hour: Hydration Facial Treatment

Happy Hour: Hydration Facial Treatment

60 minutes

฿1,690 regular ฿2,300

Monday to Thursday, 10:00-16:00 only

Book this offer via LINE ↗

InBalance Spa by Novotel is the spa at Novotel Bangkok IMPACT, on the 1st floor of the IMPACT Forum building in Muang Thong Thani, Pak Kret, Nonthaburi. It's a 3-minute walk from IMPACT Challenger and a 5-minute walk from IMPACT Arena, Thunder Dome and IMPACT Exhibition Hall. Open daily 10:00-20:00. Book via LINE @NovotelIMPACT or call +66 2 833 4888.

Anyone who has spent a full day at a trade fair or concert around Muang Thong Thani knows the problem: sore calves and an aching back from hours on the exhibition floor, but few massage places within actual walking distance of IMPACT. This spa's main advantage is its location. Since it sits inside the IMPACT Forum building, part of the exhibition complex itself, you can walk from the halls to a treatment room in 3 to 5 minutes, no need to call a car out to Chaeng Watthana or drive around Pak Kret, Nonthaburi looking for a massage shop.

The menu covers Thai massage, aromatherapy oil massage, foot massage, body scrubs and facial treatments, all in private rooms, some with a rain shower, some with a Jacuzzi tub, plus separate rooms dedicated to foot massage and Thai massage. There's currently a promotion starting at 1490 baht, along with a Happy Hour Monday to Thursday 10:00-16:00 for anyone attending a daytime event with a free hour to spare.

Why IMPACT event-goers pick this place

  • Walk straight from the hall to the massage table: 3 minutes from IMPACT Challenger, 5 minutes from IMPACT Arena, Thunder Dome and IMPACT Exhibition Hall. No need to call a car or leave the event grounds.
  • Open daily 10:00-20:00. Book before a morning session or drop in during the afternoon once you've covered the booths. No need to wait until the event closes.
  • Promotional prices are stated clearly: a 60-minute aromatherapy massage for 1490 baht during Happy Hour, and a 90-minute body massage package for 2100 baht, down from the regular 2700 baht.
  • As the spa inside Novotel Bangkok IMPACT, treatment rooms are private, with a choice of rain shower or Jacuzzi tub, unlike the shared rooms at massage shops near the main entrance.
  • Good for people waiting on family or friends who are working the event floor, and for conference attendees with a 90-minute break during the day.
  • Book instantly via LINE @NovotelIMPACT, more convenient than calling from a noisy hall, and you can check availability before you walk over.

Where is InBalance Spa within IMPACT, and which hall is closest?

InBalance Spa by Novotel is on the 1st floor of the IMPACT Forum building, the same building as InBalance Fitness by Novotel, right next to the Novotel Bangkok IMPACT hotel itself. The address to pin is IMPACT Forum, 99 Popular Road, Ban Mai, Pak Kret, Nonthaburi 11120.

The closest hall is IMPACT Challenger, about a 3-minute walk. Every other hall is within 5 minutes. If you're walking over at midday in strong sun or rain, it's worth messaging LINE @NovotelIMPACT before you set off to ask for the shadiest route from whichever gate you're at, so you don't end up taking the long way round.

  • IMPACT Challenger: 3-minute walk
  • IMPACT Arena: 5-minute walk
  • Thunder Dome: 5-minute walk
  • IMPACT Exhibition Hall: 5-minute walk
  • 1st floor of the IMPACT Forum building, next to Novotel Bangkok IMPACT

InBalance Spa by Novotel in 30 seconds

For the shortest version to help you decide on the spot, here's the rundown.

  • Full name: InBalance Spa by Novotel, at Novotel Bangkok IMPACT
  • Location: 1st floor, IMPACT Forum building, 99 Popular Road, Ban Mai, Pak Kret, Nonthaburi 11120
  • Hours: open daily 10:00-20:00
  • Promotional prices from 1490 baht for a 60-minute aromatherapy massage during Happy Hour
  • Walking distance: 3 minutes from IMPACT Challenger, 5 minutes from other halls
  • Main booking: LINE @NovotelIMPACT. Backup: call +66 2 833 4888
  • Advance booking recommended, especially on days with major events or concerts at IMPACT Arena

How much does a massage cost, and what are the current promotions?

There are currently 4 promotions: two 90-minute packages, and two Happy Hour deals running Monday to Thursday 10:00-16:00. All prices are shown against the regular rate, so you can budget before you go.

If you're at a weekday fair with a free afternoon, Happy Hour is the best value: a 60-minute aromatherapy massage drops to 1490 baht from the regular 1900 baht. If you've been on your feet all day and your feet are the problem, the 90-minute Head to Toe Relaxation package is the better fit, since it adds a 30-minute foot massage on top. Confirm prices and availability again via LINE @NovotelIMPACT before you head over.

  • Head to Toe Relaxation, 90 minutes: 60-minute aromatherapy massage plus 30-minute foot massage, 2100 baht, down from 2700 baht
  • Summer Glow Escape, 90 minutes: 30-minute body scrub plus 60-minute aromatherapy massage, 2600 baht, down from 3400 baht
  • Happy Hour: 60-minute aromatherapy massage, 1490 baht, down from 1900 baht, Monday to Thursday 10:00-16:00 only
  • Happy Hour: 60-minute hydrating facial treatment, 1690 baht, down from 2300 baht, Monday to Thursday 10:00-16:00 only

What massages and treatments are on offer, and which should you pick?

The menu spans both massage and skincare: traditional Thai massage, aromatherapy oil massage, foot massage, body scrubs, facial treatments, plus nail and hair care. There are dedicated rooms for foot massage and Thai massage, while treatments involving washing or soaking take place in private rooms with either a rain shower or a Jacuzzi tub.

The spa's signature recommendation is the In Balance Signature Body Therapy, a 2-hour treatment starting with a body scrub, followed by an organic herbal mud mask, and finishing with a de-stress hot oil massage. It suits a day when you're not in a hurry to get back. If you're working around a conference break with limited time, a 90-minute body massage or a foot massage alone is easier to fit into the schedule.

  • Thai massage, in a dedicated treatment room
  • 60-minute aromatherapy oil massage, the most popular choice during the promotion
  • 30-minute foot massage, good for a day spent walking the booths
  • 30-minute body scrub before an oil massage, part of the Summer Glow Escape package
  • 60-minute hydrating facial treatment
  • In Balance Signature Body Therapy, 2 hours: body scrub, mud mask and hot oil massage
  • Nail and hair care services
  • Feel Good Membership, for regular visitors to Muang Thong Thani events who want ongoing access

What's the atmosphere like, and who is it best suited to?

The spa has the feel of a 4-star hotel: understated, quiet, and entirely private-room service, unlike open massage shops with rows of beds in one hall. Staff will walk you to your room and explain the steps before starting, which suits anyone who wants some privacy after a day in a crowded hall.

It works especially well for couples or families splitting up to cover an event, where whoever isn't interested in the show can get a massage within 3 to 5 minutes' walk. Organisers and speakers at multi-day conferences can use a lunch break to drop in, as can anyone using the gym or pool in the same building who wants to follow up with some muscle recovery.

  • Private treatment rooms, with a choice of rain shower or Jacuzzi tub
  • Good for people waiting on friends or family working a fair
  • Suits a break during a conference at IMPACT Forum
  • InBalance Fitness by Novotel is on the same floor of the same building, open 06:00-20:00, with a sauna, steam room and heated indoor pool

How do you book via LINE, and how far ahead should you book?

The main channel is LINE @NovotelIMPACT: tell them the date, time, treatment or package, and number of people, then wait for confirmation. If you'd rather call, +66 2 833 4888 works as a backup. The spa recommends always reserving a slot ahead of time, since treatment rooms are limited.

Book especially early on days when IMPACT has a major event, such as a motor show at IMPACT Challenger, or a concert at IMPACT Arena or Thunder Dome, since afternoon and evening slots fill up faster than usual on those days.

  • Main booking: LINE @NovotelIMPACT, stating date, time, treatment and number of people
  • Backup booking: call +66 2 833 4888
  • Allow an extra 3 to 5 minutes to walk from the hall, and arrive about 10 minutes before your slot
  • A 90-minute treatment needs to start by 18:30 at the latest to finish before closing at 20:00. Check the last available slot via LINE beforehand
  • For Happy Hour pricing, book a slot Monday to Thursday between 10:00 and 16:00

Gallery

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Frequently asked questions

Where is InBalance Spa, and how many minutes' walk is it from IMPACT Arena?

It's on the 1st floor of the IMPACT Forum building in Muang Thong Thani, Pak Kret, Nonthaburi. It's a 5-minute walk from IMPACT Arena and Thunder Dome, 3 minutes from IMPACT Challenger, and 5 minutes from IMPACT Exhibition Hall. The full address is IMPACT Forum, 99 Popular Road, Ban Mai, Pak Kret, Nonthaburi 11120.

What time does the spa open and close? Is it open every day?

It's open daily 10:00-20:00, with no weekly closing day listed. If you want a 90-minute treatment, it should start by 18:30 at the latest to finish before closing at 20:00, and it's worth checking the last available slot via LINE @NovotelIMPACT before you travel.

How much do massages cost at InBalance Spa, and what promotions are running?

Current promotions start at 1490 baht for a 60-minute aromatherapy massage during Happy Hour, down from the regular 1900 baht. There's also Head to Toe Relaxation, 90 minutes, at 2100 baht, down from 2700 baht; Summer Glow Escape, 90 minutes, at 2600 baht, down from 3400 baht; and a 60-minute hydrating facial treatment at 1690 baht, down from 2300 baht.

When is the spa's Happy Hour, and which treatments does it apply to?

Happy Hour runs Monday to Thursday 10:00-16:00 and applies to two treatments: a 60-minute aromatherapy massage at 1490 baht, down from 1900 baht, and a 60-minute hydrating facial treatment at 1690 baht, down from 2300 baht. It's the best value if you're at a weekday fair during those hours.

How do you book via LINE? Do you need to book ahead?

LINE @NovotelIMPACT is the main booking channel: tell them the date, time, treatment, and number of people. The backup is calling +66 2 833 4888. It's worth reserving ahead every time, especially on days when IMPACT has a major event or concert, since afternoon and evening slots fill up quickly.

Can you catch a massage right after a concert at IMPACT Arena?

Usually not, since the spa closes at 20:00 while concerts at IMPACT Arena typically start in the early evening and run past 21:00. A better approach is to book a slot before the concert, such as a 60-minute aromatherapy massage at 16:00 or 17:00, then walk 5 minutes over to the venue.

Is there Thai massage, or only oil massage?

Yes, there's traditional Thai massage, with dedicated rooms for Thai massage and foot massage. There's also aromatherapy oil massage, body scrubs, facial treatments, and the 2-hour In Balance Signature Body Therapy, which combines a body scrub, mud mask and hot oil massage in a single treatment.

Do you need to be a hotel guest to use the spa?

No, you don't need to be staying at the hotel. The spa also serves people attending events and conferences at IMPACT. Since treatment rooms are limited, it's worth booking ahead via LINE @NovotelIMPACT before making the 3 to 5-minute walk from the hall.

What's parking like, and where's the closest spot to walk in from?

Park in the IMPACT parking area near the IMPACT Forum building, then head straight to the 1st floor for the shortest walk. There's dedicated accessible parking near the entrance, with lifts serving every part of the building. On days with major events at IMPACT Challenger, the car park fills up, so allow an extra 15 to 20 minutes to find a spot.

Can you bring children along?

The official site doesn't state a minimum age, so it's best to mention your child's age when booking via LINE @NovotelIMPACT so the spa can confirm. While an adult is having a 60 to 90-minute treatment, the lobby of Novotel Bangkok IMPACT has a kids' corner with games and activities.

What is Feel Good Membership, and is it worth it for frequent visitors to Muang Thong Thani?

Feel Good Membership is the loyalty programme at InBalance Spa by Novotel, designed to make it easier to book massage, spa and facial treatments around your own schedule. It suits people who visit IMPACT events or work around Chaeng Watthana and Pak Kret regularly. Ask LINE @NovotelIMPACT for membership terms and fees.

Are treatment rooms private? Do they have a soaking tub or shower?

All treatment rooms are private, with a choice of a rain shower or a Jacuzzi tub for soaking. Foot massage and Thai massage have their own dedicated rooms. If you want a specific room type, mention it when booking via LINE @NovotelIMPACT, since each type is limited in number.

I want a massage before a flight from Don Mueang. How much time should I allow?

Allow at least 3 hours before your flight. Muang Thong Thani is 12 kilometres from Don Mueang Airport, about a 15-minute drive in light traffic. Once you add a 60 to 90-minute treatment plus time to shower and travel, a morning slot from 10:00 fits comfortably.

Can you get there by public transport? Is there a nearby train station?

Yes. The closest station is MT02 Lake Muang Thong Thani on the Pink Line extension, from which you walk into the IMPACT grounds toward the IMPACT Forum building. Driving from central Bangkok takes about 30 minutes in light traffic.

I want a massage after walking a fair all day. Which treatment should I choose?

Choose Head to Toe Relaxation, 90 minutes, at 2100 baht, down from 2700 baht. It includes a 60-minute aromatherapy massage to loosen up your shoulders and back, followed by a 30-minute foot massage, which matches exactly what a day of standing and walking the halls does to you. If you have less time, a 60-minute aromatherapy massage on its own is enough.

Is there a gym or pool in the same area?

Yes, InBalance Fitness by Novotel is also on the 1st floor of the IMPACT Forum building, open daily 06:00-20:00, four hours earlier than the spa. It has cardio and weight-training equipment, a sauna, a steam room, and an adjoining heated indoor pool. Ask LINE @NovotelIMPACT about access terms and membership fees.

Facts from the official website, last checked 30 Aug 2026 · novotelbangkokimpact.com ↗