Does storing bags at IMPACT cost money, and until what time is it open?

There is no confirmed information on fees or closing times yet, and they may differ by event. Ask the staff at the storage point before leaving your bags, especially if the concert ends late.

Where should I store bags when going to a concert at Thunder Dome?

IMPACT's storage points are on the Challenger 3 and Hall 5 side, which is quite far from Thunder Dome. If you are staying at ibis Bangkok IMPACT, which is about a 5-minute walk to Thunder Dome, storing bags at the hotel is more convenient.

If I am not staying at a hotel, can I still store bags there?

It depends on each hotel's policy, so call first. Novotel Bangkok IMPACT: 02 833 4888. ibis Bangkok IMPACT: 02 011 7777.

Can I bring a suitcase into a concert hall?

Bags are checked at the gate, and the bag size rules depend on each event's organizer. It is best to store your suitcase first and carry only a small bag.

How long does it take to get from IMPACT to the airport?

About 15 minutes by taxi to Don Mueang Airport and about 45 minutes to Suvarnabhumi Airport when traffic is light.

Where to Store Luggage at IMPACT Muang Thong Thani

Q: Does IMPACT Muang Thong Thani have luggage storage?

Yes, there are 2 points: the Food Atrium on the ground floor of IMPACT Challenger 3, and the corridor beside Hall 5 of the IMPACT Exhibition Center.

Short answer: IMPACT Muang Thong Thani has 2 luggage storage points: the Food Atrium on the ground floor of IMPACT Challenger 3, and the corridor beside Hall 5 of the IMPACT Exhibition Center. If you are staying at a hotel in the area, leave your bags at the hotel front desk. This is the most convenient option for people coming from the airport or from other provinces. Opening hours and fees at the storage points may differ by event, so ask the staff on site before you leave your bags.

Why find luggage storage before entering an event

People who arrive at IMPACT with a suitcase are usually fans who fly in for a concert and fly straight back, visitors from other provinces, or people going to a trade fair right after a meeting. The problem is that every event has a bag check at the gate, large bags slow you down, and some events may limit the size of bags you can bring in, which you need to confirm in each organizer's announcement. Without a plan, you may waste time searching for a place to leave your bags just before the doors open.

Luggage storage points inside IMPACT

Storage point	Location	Suitable for events at
Food Atrium, Challenger 3 building	Ground floor of IMPACT Challenger 3, in the same area as the restaurants	IMPACT Challenger 1 to 3, IMPACT Arena
Corridor beside Hall 5	Corridor beside Hall 5 of the IMPACT Exhibition Center	Exhibition Hall 5 to 12, IMPACT Arena

Both points are in the line of buildings connected by walkways and moving walkways. If your event is at IMPACT Forum or Thunder Dome, which are on the other side of the grounds, allow extra time to walk back and collect your bags after the event, or store them at a hotel instead.

The opening and closing times, fees, and accepted bag sizes have not been confirmed and may differ by event. Before leaving your bags, ask the staff 3 things:

What time does the storage point close? If a concert ends late, can you still collect your bags in time?
How much is the fee, and is it charged per item or per hour?
Are large suitcases accepted, and what types of items are not allowed?

Storing bags at a hotel in the area

If you are staying at Novotel Bangkok IMPACT or ibis Bangkok IMPACT, the easiest way is to go to the hotel first and then walk to the hall. Novotel Bangkok IMPACT is inside the IMPACT area, about a 5-minute walk to IMPACT Arena. ibis Bangkok IMPACT is about a 5-minute walk to Thunder Dome and about 10 minutes to IMPACT Arena.

Hotel	Check-in from	Check-out by	Phone
Novotel Bangkok IMPACT	14:00	12:00	02 833 4888
ibis Bangkok IMPACT	Ask the hotel	Ask the hotel	02 011 7777

If you arrive before check-in time, or have checked out but still have events to attend, call the front desk in advance and ask until what time they can hold bags for guests. The ibis Bangkok IMPACT front desk is open 24 hours, which suits people who need to come back for their bags late at night. If you are not staying at the hotel, do not assume they will hold your bags. Always call and ask first.

Driving: can you leave things in the car?

If you drive, you can leave your things in the car, but remember the closing times of the parking areas. Parking buildings P1, P2, P3 and Aktiv Square close at 24:00, and a penalty of 100 baht per hour applies from 01:00. The Cosmo Bazaar parking building is open 24 hours. Do not leave valuables where they can be seen from outside the car.

Coming from the airport: how to plan

From Muang Thong Thani, Don Mueang Airport is about 15 minutes by taxi, and Suvarnabhumi Airport is about 45 minutes when traffic is light. If you fly in and go straight to a concert, good options are:

Book 1 night at a hotel in the area. Leave your bags in the room, walk to the hall with nothing to carry, and come back to sleep without worrying about the last train.
Use the storage points inside IMPACT. If you plan to leave right after the event, choose the point on the same side as your hall, and ask the closing time to make sure you can collect your bags in time.
Pack essentials in a small bag. Keep your phone, cards, cash, power bank, and medicine with you, and leave everything else.

On the way back to Don Mueang Airport, you can take the Pink Line and transfer to the Red Line at Lak Si Station. See the route on the Getting to IMPACT page.

Other facilities worth knowing

Wheelchair service points for people with disabilities, older visitors, and strollers are at the Business Service Center on the 2nd floor of Challenger 1 and in the lobby of Exhibition Hall 7.
IMPACT Common Space in Exhibition Hall 10 is a place to work or wait before an event. You can reserve in advance at 02-833-5528.
The shuttle around the buildings runs only during events, with 10 stops around the grounds. It helps a lot when you are pulling luggage from one side to the other.
Free Wi-Fi is available in the area. Register with your national ID number or passport number. It is useful for checking routes or calling a ride.

Summary

You can store bags at the Food Atrium of IMPACT Challenger 3 or the corridor beside Hall 5. Ask the staff about closing times and fees before leaving your bags. If you are coming from far away or the concert ends late, staying at a hotel in the area solves both the luggage and the trip home. See all accommodation on the Hotels near IMPACT page and the event schedule on the IMPACT event calendar page.